MSP Dispatch is your source for news, community events, and commentary in the MSP channel.  

Hosted by: Tony Francisco and Ray Orsini

Give us your feedback by emailing news@mspmedia.tv   

On today’s MSP Dispatch we cover, ConnectWise embraces OpenAI featuring special interviews with Kyle Jackson, Sr. Program Manager at ConnectWise Innovation and Jason Short, VP of Product for ConnectWise Automate. We also touch on MDF made easy with Heather K. Margolis, SVP of Marketing at 360insights.

Learn from our sponsor:

CyberDrain CTF: https://ctf.cyberdrain.com/ 

Story Links: 

• ConnectWise Embraces OpenAI
  •  https://www.connectwise.com/platform/ai 
  • https://www.connectwise.com/company/press/releases/connectwise-integrates-with-openai-to-solve-complex-problems-and-save-time-for-msps

Notable Mentions:

• AI-Powered Bing Chat Spills Its Secrets via Prompt Injection Attack
  • https://arstechnica.com/information-technology/2023/02/ai-powered-bing-chat-spills-its-secrets-via-prompt-injection-attack/
• As Microsoft And Google Battle Over AI, Some Partners Are Already All-In On ChatGPT
  • https://www.crn.com/news/cloud/as-microsoft-and-google-battle-over-ai-some-partners-are-already-all-in-on-chatgpt/1?itc=refresh
• Attacker Allure: A Look at the Super Bowl’s Operational Cyber-Risks
  • https://www.darkreading.com/ics-ot/super-bowl-operational-cyber-risks-attackers-allure
• Canonical Security Subscriptions for Ubuntu Linux Now Available
  • https://www.infoworld.com/article/3686569/ubuntu-pro-security-subscriptions-for-linux-now-available.html#tk.rss_all

Resource of the Week:

• Microsoft Teams Premium Now Generally Available
  • https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-premium-now-generally-available/ba-p/3699262

Banter Story:

• Best Superbowl Commercials
  • https://theathletic.com/4160258/2023/02/12/best-and-worst-2023-super-bowl-commercials-ranking-the-ads-breaking-bad-caddyshack-diddy/ 

Community Events:

• 2/14 – 2/17 In Person Event | MSP Expo: Fort Lauderdale, FL
• 2/16 – 2/17 In Person Event | Cybersecurity Expo: Phoenix, AZ
• 2/17 In Person Event | MSP Rescue: Chicago, IL

MSP Media Network Events:

• ICYM | 38 at 38 Ep. 9 featuring Kyle Jackson of ConnectWise
• 2/16 @ 6:30 pm ET | The Tech Bar Podcast Ep. 52 with Cynthia Schreiner of Quickpass
• Tuesdays and Fridays @ 10:00 am ET | MSP Dispatch Presented by The MSP Media Network

Connect with our featured guests!

• Kyle Jackson, Sr. Program Manager, ConnectWise Innovation:
  • https://www.linkedin.com/in/chiefsteward/
    
• Jason Short, VP of Product, ConnectWise Automate:
  • https://www.linkedin.com/in/jshort/
    
• Heather K. Margolis, SVP Marketing at 360insights
  • https://www.linkedin.com/in/heatherkmargolis/ 
  • https://www.tiktok.com/@heatherk.margolis 
  • https://www.360insights.com/ 

Connect with our hosts:  

– Tony Francisco: https://www.linkedin.com/in/tonyjfrancisco/

– Ray Orsini: https://www.linkedin.com/in/rayorsini/ 

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Reddit: https://www.reddit.com/r/mspmedia

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0:00 Teaser

1:08 Intro Banter

4:18 ConnectWise Embraces OpenAI

16:37 MDF Made Easy with 360 Insights

29:45 Notable Mentions

33:06 Resource of the Week

34:00 Feedback

34:43 Community Events

36:16 Sign-off

38:14 Outtakes